We currently seek a high caliber Automation Service Technician for a direct hire position within our client's team of experienced professionals. Based in Greenville, SC, you will be working for one of the world's leading Automation Machinery Organizations.
Provide Stäubli customers with in-house repair, troubleshooting and maintenance services for Stäubli robots on an emergency or scheduled basis.
A high degree of organization is required to plan, schedule and execute work flow through shop based on customer needs and requested ship dates.
Manage workshop orders in CRM for part shipments and returns, service orders, repairs and robotic system shipments.
Discuss, diagnose & repair of robot systems.
Document Stäubli robot and related equipment performance and report results for the purpose of troubleshooting, repairing, and restarting the system.
Report daily to the Local Manager to update status & availability and coordination of work to ensure customer satisfaction and billing.
Completion of a detailed service order report for each repair.
Communicate frequently with customer to ensure that all expectations are being met.
Travel to customer site to diagnose and repair robotic systems if needed (approx. 20%)
Other duties as assigned
Minimum of 3 years of experience automation and/or robotics service experience preferred
Mechanical / Electrical troubleshooting, teardown and repair experience
5S or LEAN Experience desired
Ability to read and interpret electrical, mechanical prints and related technical documentation.
Associates Degree or equivalent technical education, BS degree in Mechatronics, Computer Science, Mechanical or Electrical, or Manufacturing Engineering preferred
Bilingual in Spanish Preferred
Customer service experience and Reacts quickly and adapts to changes in priorities, circumstances and direction
Valid driver's license with good driving record
Valid passport or capability to get a passport
Willing and able to undertake travel up to 20% of the time.
Ability to effectively use a PC and Microsoft Office applications.
Background check and drug screen required. To apply for this opportunity, please contact TRS Staffing at 864-281-8857 or apply online via the link. We thank all applicants for their interest; however, only those selected for interviews will be contacted.