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Channel Operations (Pre-Sales)

South Africa, Cape Town
Job reference ID:
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Job details

Job Title: Channel Operations (Pre-Sales)
Location: Cape Town
Contract/ Perm: Perm
Discipline: IT
About the role
The key aspects to this role are as follows:
• Supporting unmanaged channel partners and enabling them to create and close opportunities.
• Identify enablement opportunities in a scalable for the unmanaged partners to ensure partner salespeople are trained, enabled and confident to sell the Company solution.
• Utilise scalable means such as events to drive partner adoption of Company services and bring the message to their customers.
• Managing and enabling the 50 seat or less existing customers to ensure they are programmatically managed and aware of our value and offerings. If this is done correctly, it will unlock additional upsell and revenue opportunity.
• Managing and owning the 50 seat or less new business opportunities and processing/managing of the order placing process.
• You will also be working alongside the Sales Director working on the CRM system to ensure the pipeline is aligned and various stages are correctly represented.

Who we are looking for:
• An individual with a high level of energy, ability to handle a diverse range of tasks, self-motivating and a driven self-starter to ensure we manage the SME base of the business.

Key Responsibilities:

• Unmanaged partners (+300) reactive and program driven
- Partner portal: support; training and management
- Partner enablement and support on training, new products, product knowledge, etc.
- Partner agreement management
• Customers & Prospects below 50 seats (+2000) reactive and program driven
- Upsell - Product
- New business quotes, value proposition and partner support
• Programmes tracking and management
- Call down day and lead management reports
- Scalable O365 programs
• Internal Sales Support
- Internal quote support
- Netsuite management, leads, opportunities and prospects
- Sub 50 seat new business deal management
- HEX orders and MSP Portal support
Essential Skills and Experience:

Within this corporate IT environment, you will be required to have:

• Self-starting and hungry to acquire new knowledge
• Be able to work programmatically and efficiently tackle tasks
• Competent on Excel, word, power point
• Work in a structured and organized fashion to achieve your goals.
• Strong understanding of customer experience and how to delight customers.
• Demonstrate a clear ability to engage and build trust with partners.
• Build and maintain reports to surface key information.
• Work with large amounts of data in a structured manner to gather information.
• Understand what the sales process is and how to close a sale.
• Clearly articulate and explain the value and benefits of our solution to partners and clients.


- Qualification beneficial, but not essential

Personal Characteristics:

• Energetic;
• Passionate about Technology;
• Able to work collaboratively within a team environment, whilst driving specific objectives individually;
• Driven for success;
• Adaptable and flexible;
• Neat and presentable;
• Structured.

NB: Vacancies are applicable only for South African Local Citizens.
TRS Staffing does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant South African legislation. As per legislation, due consideration is given to previously disadvantaged individuals.

South Africa
Matt Daubermann
Job reference ID:
Apply now

TRS Staffing Solutions is an equal opportunity employer that recognizes the value of a diverse workforce.  All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.

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