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Contract Systems Technician - Gvllle

South Carolina, Greenville
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Contracts Systems Technician GENERAL REQUIREMENTSAssisting senior Contracts staff with the following activities:• Maintaining automated contract file systems related to contractors and suppliers • May be requested to conduct preliminary reviews of contracts proposals • Compiles data needed contract preparation • May assist in compiling financial data received from third parties • Familiar with utilizing computer systems and equipment in the completion of assigned task • Searches, locates and records contract support documents as required. INTERFACE ABILITIES• Ability to interface between disciplines (Supply Chain, Engineering, Project Controls, Project Management, AP, Finance, IT) • Ability to troubleshoot problems that arise at the project level prior to sending to IT for resolution • Basic Supply Chain understanding of related processes preferred. • Ability to troubleshot system failures in order to determine if the issue is a process or a system issue • Ability and aptitude to logically approach system process, quick learner, and able to think out of box. SPECIFIC SYSTEM SUPPORT TASKS• Experience Creating SRWs(Service Requests) for new access, or revoking access for 3 systems: SRM, iSAP, and Crystal Reports (BOE) • Resetting Passwords (send email to app support with user name, 3x5, and client number) • Creating CUP Requests (Compliant User Provisioning) iSAP requests for new access, additional roles, deleting of roles • Run EKPO report (once a week) • Ending a session (sending email to AV-KW Technical support when someone gets locked out in the middle of a session) • Filtering project requests to determine if they are high priority, if there's a work-around, if they can be resolved by a process change, etc • Identifying and Creating Defects in the IT system. A Defect is when something needs to be changed in SRM, iSAP, or BOE and this system logs each request, the priority, severity, and the date requested. Each request should include attachments with screen-shots, instructions, email requests/chains from project, any conversations with IT related to the subject, etc. • Revising/updating user manuals, as required • Training of individuals and projects, as required • ACADEMIC REQUIREMENTS• Supply Chain or related degree - preferred • SAP Systems experience - preferred

Kelli Frazier
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