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Fusion Splicing Component Specialist

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Job details

• Test, diagnose and repair electro-mechanical fusion splicing equipment in a bench-repair environment
• Provide technical support to customers, sales agents and internal customers
• Perform quality control checks on new equipment prior to shipment to customers
• Build customer relationships and loyalty through direct customer service support
• Provide fast and dependable repair service and support
• Actively engage in continuous improvement processes and activities.
• Associates degree or equivalent technical training and experience in an electronic or mechanical field preferred.
• Minimum 1 year work experience. Formal training in electronic or mechanical field preferred plus experience interfacing with the customer.
• Bilingual with the ability to communicate technical concepts both orally and in written form in both English and Spanish is a plus
• 1 year computer systems experience
• Travel 1 -2 times per year plus occasional weekend work required
• Ability to logically troubleshoot electro-mechanical equipment
• Ability to communicate complex technical concepts
• Strong desire and ability to learn and expand fiber optic knowledge
• Ability to work independently or in a team effort
• Strong organizational skills
• Energetic desire to help the customer
• Active participation in process improvement efforts

Matt Buckley
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TRS Staffing Solutions is an equal opportunity employer that recognizes the value of a diverse workforce.  All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.

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