Job Title: Account Manager Utilities
Location: Queen Nandi (KZN)
Contract/ Perm: Perm
Your tasks as an Account Manager will include the following:
Account strategies: Participates in the development of sales strategies or accounts by providing the customers current business and long-term plans.
Sales strategies: Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process. Get involved in early stages of contracts to ensure Company's can comply with specifications or specifications can be influenced at customer steering committees to accommodate Company's technical solutions.
Account plan: Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each division. Solution element. Proposes recovery plans in case of potential order shortfalls.
Customer relations: Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
Customer knowledge: Develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
Volume and profit: Sells products/solutions/services to customers, focusing on volume, mix and profitability targets for assigned business unit.
Markey activity: Monitors competitors' activity with the account and ensures that appropriate response strategies are formulated and implemented.
Sales: Creates added value for the customer and Company's by ensuring a coordinated sales approach (e.g. frame agreements). Communicates details in accordance with Company's supply, offering and strategy.
Marketing: Coordinates the use of internal or external resources (e.g. technical, advertising, and marketing) to provide value added services to accounts.
Customer complaints: Must be able to represent Company's at the customer and take responsibility for all issues and complaints. These must be driven and resolved amicable in Company's.
Company's Product Portfolio: Must be able to communicate at every level of the business sphere at the customer and represent as much as possible of the Company's product range. (Not only a good knowledge of specific products but also good knowledge of an electrical reticulation system in general).
Ideally you will have BSC Degree (with at least 5 years' experience in an Electrical environment) or a B Tech Degree (with at least 10 years' experience in an Electrical environment) that encompasses working in a multidiscipline Electrical reticulation network (Typical big Utility type network). You should have strong understanding of all the facets of a medium and high voltage, typical 6.6kV up to at 275kV and electrical reticulation system that includes sound knowledge of all other products associated within such a network and protection & control and automation associated within such a network. Having utility experience would make you the ideal candidate
NB: Vacancies are applicable only for South African Local Citizens.
TRS Staffing does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant South African legislation. As per legislation, due consideration is given to previously disadvantaged individuals.