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Change Delivery Manager

Texas, Houston
Job reference ID:
Pay Rate:
Up to $ 80 per hour
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Job details

An international integrated Chemicals and Energy Company is looking for an Organizational Readiness and Change Management Specialist.


    •Engage at project kickoff to understand purpose of project (i.e. what problem is trying to be resolved) and who will be affected

    •Actively participate in project meetings to understand people, process and technology changes; be an end user advocate and push back on process or system design that does not appear to be streamlined or easy to follow

    •Develop OCM and Training Strategy with Project Business Lead, which includes:

      •Analyzing stakeholder groups

      •Assist with job role mapping

      •Identifying project risks

      •Determining project critical success factors

      •Creating a communication plan with timelines

    •Developing a training plan, identifying instructors from the business, and determining training timeline

    •Identify areas of confusion or lack of agreement and then facilitate meetings to bring all involved parties together for a solution

    •Write, or assist in writing, communications and have appropriate person send them out

    •Develop training course, process flowcharts, job aids, and participant exercises with little assistance from business and functional teams

    •Participate in system testing to ensure training materials are updated accordingly

    •Plan training logistics - class schedules/locations, send out invites, and ensure sign-in sheets are used

    •Provide support in classroom training sessions


    •Requires extensive knowledge in standard business processes and how those processes are supported with SAP or other technology (e.g. Warehouse Management, Purchase to Pay, etc.)

    •Provide consultation to business regarding how SAP works and best/standard practice seen at other clients

    •Perform indirect system testing (not a part of official testing scenarios) to find errors or processes not covered

    •Load data to allow class participants to execute training exercises

    •Work directly with business to increase SAP transactional knowledge by explaining data and transactional flow


    •Write/review IM communications to improve readability and ensure main points are covered

    •Work with business to articulate change impacts and plan communications and training

    •Review/edit documentation to ensure its written for the right audience

    •Partner with NA Change Management Lead and Organizational Readiness and Change Manager to promote change practice, develop change strategy and plans, and then execute those plans in an agile environment:

    •Facilitate sponsorship and active engagement of senior leadership

    •Engage in project early as an active team member

    •Drive training on agile methodology

    •Prepare for different possibilities up front

    •Create change plans that can be easily modified and adopted

    •Provide communication in a consistent format/medium without overloading - show progress and include wins/successes

    •Involve line managers where possible to build support

    •Execute a concise/focused training plan to be executed just in time

    •Develop a resistance plan to increase buy-in and adoption

    •Extensive knowledge in standard business processes and how those processes are supported with SAP or other

    •technology (e.g. Warehouse Management, Purchase to Pay, etc.)

    •Organization Change Management experience a must

    •At least five years in the petrochemical industry.


Mandy Avila
Job reference ID:
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