Change Delivery Manager

An international integrated Chemicals and Energy Company is looking for an Organizational Readiness and Change Management Specialist. 

IM PROJECTS

• Engage at project kickoff to understand purpose of project (i.e. what problem is trying to be resolved) and who will be affected
• Actively participate in project meetings to understand people, process and technology changes; be an end user advocate and push back on process or system design that does not appear to be streamlined or easy to follow
• Develop OCM and Training Strategy with Project Business Lead, which includes:
  • Analyzing stakeholder groups
  • Assist with job role mapping
  • Identifying project risks
  • Determining project critical success factors
  • Creating a communication plan with timelines
• Developing a training plan, identifying instructors from the business, and determining training timeline
• Identify areas of confusion or lack of agreement and then facilitate meetings to bring all involved parties together for a solution
• Write, or assist in writing, communications and have appropriate person send them out
• Develop training course, process flowcharts, job aids, and participant exercises with little assistance from business and functional teams
• Participate in system testing to ensure training materials are updated accordingly
• Plan training logistics – class schedules/locations, send out invites, and ensure sign-in sheets are used
• Provide support in classroom training sessions

BUSINESS ANALYST:

• Requires extensive knowledge in standard business processes and how those processes are supported with SAP or other technology (e.g. Warehouse Management, Purchase to Pay, etc.)
• Provide consultation to business regarding how SAP works and best/standard practice seen at other clients
• Perform indirect system testing (not a part of official testing scenarios) to find errors or processes not covered
• Load data to allow class participants to execute training exercises
• Work directly with business to increase SAP transactional knowledge by explaining data and transactional flow

GENERAL CHANGE MANAGEMENT & TRAINING CONSULTATION:

• Write/review IM communications to improve readability and ensure main points are covered
• Work with business to articulate change impacts and plan communications and training
• Review/edit documentation to ensure its written for the right audience
• Partner with NA Change Management Lead and Organizational Readiness and Change Manager to promote change practice, develop change strategy and plans, and then execute those plans in an agile environment:
• Facilitate sponsorship and active engagement of senior leadership
• Engage in project early as an active team member
• Drive training on agile methodology
• Prepare for different possibilities up front
• Create change plans that can be easily modified and adopted
• Provide communication in a consistent format/medium without overloading – show progress and include wins/successes
• Involve line managers where possible to build support
• Execute a concise/focused training plan to be executed just in time
• Develop a resistance plan to increase buy-in and adoption

• Extensive knowledge in standard business processes and how those processes are supported with SAP or other
• technology (e.g. Warehouse Management, Purchase to Pay, etc.)
• Organization Change Management experience a must
• At least five years in the petrochemical industry.
• Strong computer skills, including Microsoft Office programs, Outlook and SAP
• Degree Preferred 

• Some travel may be required
• Background check and drug screen is required
• Benefits included: Health / Dental Insurance, 401(k), Life Insurance, and paid holidays
•  We are unable to sponsor, obtain, and/or petition for temporary visa status (for example, E, F-1, H-1, H-2, L, B, J, or TN) for candidates for this position and/or personnel hired for this position.