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Customer Data Steward

South Africa, Durban
Job reference ID:
R 25000 - R 30000 per month
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Job details

Job Title: Customer Data Steward
Location: Durban
Salary: Negotiable
Contract/ Perm: Perm
Discipline: Manuafacturing

Position purpose
• The position exists to ensure the successful execution of the customer data management process across the business.
• This role also ensures that customer data is collected, recorded and maintained accurately and made available to satisfy the needs of the business

Key result areas
The position encompasses the following major functions or key result areas:
• Data stewardship
• Corporate contribution

Key accountabilities
Data Stewardship
• Gathers data in SAP and the Customer Relationship Management system to support sales commitments on a day to day basis
• Collaborates on reports for orders and sales on a month to month basis
• Adheres to processes related to order and sales data in SAP and the Customer Relationship Management system
• Accounts for all administration related to data for orders, sales and Sales Account opportunities on SAP and the Customer Relationship Management system
• Any other duties relevant to the position as delegated by the Solutions Centre Manager

Qualifications and experience
• Matric
• Diploma in information management would be advantageous
• At least 3 years' experience in a similar role

Key skills/attributes/position specific competencies
The following indicates what would typically be expected for this role at a competent level:
• Knowledge of prepayment and revenue management products
• Knowledge of Customer Relationship Management system
• Strong written and verbal communication skills
• Excellent Microsoft Office skills
• Negotiation and networking skills
• Professional approach
• Commitment to customer service
• High level of integrity and confidentiality

""You must be able to attend a local interview to be considered for this role""

TRS Staffing does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant South African legislation. As per legislation, due consideration is given to previously disadvantaged individuals.

South Africa
Cobus Steyn
Job reference ID:
Apply now

TRS Staffing Solutions is an equal opportunity employer that recognizes the value of a diverse workforce.  All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.

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