We currently seek a Customer Service Representative for our client in Duncan, SC. This Position involves providing technical and sales assistance to the customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines.
Attain and keep current with the knowledge and skills required to provide information, service and assistance.
Be available as assigned to accept all calls in a friendly, courteous manner, and determine the nature of the call. Take all possible action including research, working with computer, completing forms and other follow-up to expeditiously insure that accurate information and service is provided.
Obtain required information and respond when necessary to complete action on inquiries/requests received.
Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
Edit orders accurately for input into SAP/Configurator.
Must comply with all current ISO Quality and Work Instructions for job, all Company Safety rules, and all other Company rules, policies and procedures.
Perform other tasks as requested.
Associate's Degree in an Applied Science or direct industry experience is preferred.
Ability to perform all tasks listed above to the Company's expectations.
Ability to work in a fast paced environment with continuous interruptions.
Must have good oral and written communication and organizational skills.
Possess strong overall office skills, including use of computers, their applications, and other office equipment.
Ability to work independently and make decisions based on factual information received by analyzing and appraising customer needs.
Ability to learn and utilize the computer and work within the SAP Mapics System.
Background check and drug screen required. To apply for this opportunity, please contact TRS Staffing at 864-281-8857 or apply online via the link. We thank all applicants for their interest; however, only those selected for interviews will be contacted.