Our Partner, an international integrated Chemicals and Energy Company is looking for an MES Support Specialist.
50% of time in support of Laboratory Systems using LabWare and Agilent EZChrom technologies
Typical tasks for this area will include, but not be limited to:
- New user setup for LabWare and OpenLab
Routine monitoring of the laboratory applications
Assist in testing of Monthly Microsoft Patches in DEV/TEST MES laboratory systems
Assistance during Monthly Microsoft Patch process of Production systems, confirming AICs are updated and rebooted correctly. Will require working after hours at least one day/month
Maintaining/enhancing FAQ user documentation for laboratory applications
Initial review of incident and service requests for laboratory systems providing Level 1 support of applications
Minor troubleshooting - Examples: analyst/technician LabWare how-to questions; user permissions; LIMS Basic calculation code; Access database issues; instrument connectivity issues; report issues. These tasks may involve a general understanding of Crystal Reports, relational databases, SQL statements and basic programming language.
Assist MES Functional Analyst with medium level troubleshooting/testing of application issues and implementation of solutions
Assist in laboratory relocations with equipment setups and connectivity troubleshooting
Assist in routine project tasks related to startups of new labs
50% of time in support of additional MES (Manufacturing Execution Systems) Applications