We are seeking a skilled Sr. Field Service Engineer to join our client's dynamic team. This is a Direct Hire position based in Las Vegas, NV.
Summary of position:
Senior Field Service Engineer is responsible for providing second-level customer and advanced field services technical support. Duties include maintaining expert knowledge of Sunny Central family of products, interfacing with research and development to optimize product design and performance, and serving as a mentor and expert technical resource for the Field Service department
Requirements / Must haves:
A bachelor's degree in engineering is required.
A master's degree in electrical engineering is strongly preferred.
At least 3-5 years of experience in a technical support role or equivalent are required.
Experience in the field of solar electric (PV) installation, system design and/or inspection is required.
Ability to work non-standard business hours occasionally to support service customer contracts.
Advanced knowledge of solar electric (PV) installation, system design and/or inspection is required.
Advanced knowledge of engineering and mathematical concepts is required.
Advanced knowledge of power plant measurement devices and techniques is strongly preferred.
Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.
Attention to detail and a high level of accuracy are required.
Strong verbal and written communication skills are required.
Advanced technical troubleshooting skills are required.
Ability to engage in the pre-sales process to review and ensure inverter technical specifications are effectively aligned with the requirements of the PV plant design.
Ability to analyze and solve problems effectively.
Ability to effectively discuss and present logistics principles to an audience.
NABCEP certification is preferred
Provides second-level technical support for difficult and unresolved customer inquiries, including field engineering engagements and primary customer interface when required.
Serves as an expert technical resource for the first and second level Field Service department and works to elevate individual technical capabilities and skills.
As required, serves as the interface with research and development in the company to optimize the design, performance and serviceability of inverter communications products.
Assists in development and teaching of advanced Sunny Central training content.
Develops and maintains a well-structured database to facilitate efficient and effective dissemination of technical information, work instructions, and processes to the department and to customers.
Develops and maintains FAQ's and best practices.
To apply for this opportunity, please contact Christine Garcia at email@example.com, 949-349-4220
TRS Staffing Solutions is an Equal Opportunity Employer that recognizes the value of a diverse workforce. Employment decisions are based on job related criteria and not on the basis of any unlawful criteria. We ensure equal access to employment opportunities, services, and programs.
Must have legal right to work in the United States. We thank all applicants for their interest; however, only those selected for interviews will be contacted.