Discipline Aerospace

Type Permanent

Job skills Business Development

Location California

Sales Representative

Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking request for quotes, processing orders, providing follow up/ status, to customers via telephone, fax, email, and customer internet portals.
Provides in-service support for escalated issues and works with other groups to strategize solutions for issue resolution.
Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues.
CSR strives/ensures that his/her, as well as the company monthly booking (sales) goals are met.
Place "cold" and "warm" calls to customer or potential customer to promote sales.
The position requires CSR's to log a minimum of daily calls.
Facilitate communication between the customer and the appropriate company department such as manufacturing,
planning, and quality. Communicates regularly with clients to ensure company is meeting their expectations.
Encourages, facilitates and reinforces strong relationships between Customers and Management.
Qualifications
A minimum of three (3) years of previous CSR experience, preferably, in Aerospace.
Must be able to follow written and verbal directions.
You are computer literate and at ease with current information/ data processing technologies such as MS Office
applications and ERP experience is an asset. Blueprint/Drawing interpretation a Plus.
Typing abilities of a minimum of 30 WPM

Shift: M-F 7:00 AM -- 3:30 PM (schedule may vary slightly)
Wage: D.O.E.
Start Date: ASAP after meeting all pre-employment requirements

Employer is a Federal Contractor Company/Companies.
Must be able to communicate in English (Read, Write, Speak}
At Will employment

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.