Interested in building out a company? Live on the east coast? Come join a leading company in the forklift industry!

General Description:
As a CRM & Sales Tools Developer you will be involved in rapid development projects which are transforming how we do business utilizing the Salesforce platform or MS Office Tools, which is the system of record for most of the company’s back-office operations. The position requires development experience but will be comprised of a combination of administration work, support, and development activities. Roles involves learning new areas in a fast-paced environment. The developer should be detail oriented with the ability to envision the big picture. The developer must be self-motivated and self-managed, with the ability to excel working in small and dedicated teams. It also part of the role to develop a roadmap of needed functionalities with depended department heads and to align on priorities in fulfilling those requirements.
Essential Duties and Responsibilities:
• Work with business stakeholders to translate business objectives into system requirements and define an enterprise-wide technology approach that encompasses multiple systems and various integration points
• Lead and manage a portfolio of technical customer projects to ensure successful end-to-end delivery of product expansion, migrations, and deployments and finally design and develop new functionality based on business requirements
• Qualify, scope, and deliver new technical projects to expand on current and future functionality and strategically drive improvements for various business processes for various departments
• Draft technical project instructions, engineering plans, technical designs, and systems integration-related documents and deliverables
• Estimate time frames, quality, and quantity of resources required to successfully implement technical projects.
• Perform daily administrative tasks such as maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
• Provide support as needed to Salesforce user-base
Qualifications:

• 3+ years of hands-on experience with Salesforce Sales and Service cloud and Community Cloud
• Experience with key areas of enterprise architecture including integration technologies, single sign on, and master data management
• Skilled with SFDC toolkit, VisualForce and APEX.
• Knowledge of REST/SOAP APIs is a plus
• SFDC Administrator certification
• SFDC Application Architect certification
• SFDC Platform App Builder
• SFDC Platform Developer 1 preferred
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• Experience working in a manufacturing environment or familiarity with ERP systems and/or terminology is a plus
• Must be able to define the system architecture landscape including identifying gaps between current solution and desired solution
• Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills
• Understanding of CRM principles including sales operations and support center best practices
Education:

• Bachelor’s degree
• Master’s degree preferred

Supervisor Responsibilities:

none