Job Title: Quality Control Specialist
Location: Charleston, SC
Employment Type: Full-Time / Direct Hire
Salary: $43,680-$49,920 DOE

Position Summary
The Quality Control Specialist plays a critical role in supporting Environmental Health & Safety, Production, and Raw Material Quality functions. This position ensures that all products meet established specifications and regulatory standards while contributing to continuous improvement initiatives across the organization.

Key Responsibilities
Quality & Compliance

• Ensure full compliance with all applicable laws, regulations, and company policies related to job and departmental functions.
• Maintain adherence to quality management standards and internal procedures.
• Follow daily workload and priorities established by the QC Group Leader.
• Maintain equipment and instruments in accordance with policies/procedures, including calibration and documentation.
• Complete all measurement reports accurately and thoroughly.

Product Testing & Documentation

• Conduct proper testing of products to verify conformance to defined specifications, including new material evaluations and recertification testing.
• Maintain QC cards, samples, and documentation.
• Support activities related to product service, maintenance, and formulation optimization.
• Ensure consideration of environmental and occupational safety requirements throughout all tasks.

Customer Complaint Resolution

• Provide immediate and effective support in investigating and resolving customer complaints.
• Coordinate closely with Sales, Production, QC global teams, and other relevant departments.

Communication & Collaboration

• Maintain professional communication with internal teams, management (local and global), and external partners including raw materials suppliers.
• Utilize internal systems and software (e.g., SAP) as required.
• Contribute to continuous improvement efforts in workflow, safety, and efficiency.

Lean Management / 5S

• Maintain a clean, organized, and efficient workspace.
• Report safety concerns, process inefficiencies, and improvement opportunities promptly.
• Participate in Lean/5S initiatives and support long-term operational excellence.

Additional Responsibilities

• Participate in special projects as assigned by leadership (local and global).
• Perform other duties as required to support the company’s mission and goals.
• Maintain compliance with all company policies and procedures.

Role Requirements

• High school diploma or GED required; Bachelor's degree in Chemistry or related field preferred.
• Ability to obtain hazardous waste training within 6 months of hire and annually thereafter, in accordance with SCHWMR R.61-79.262.17(a)(7).
• Strong verbal and written communication skills, with the ability to interact effectively with internal and external customers.
• SAP software experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering excellent customer service.
• Ability to work independently and complete assignments within established guidelines.
• Willingness and ability to travel domestically and internationally, including to locations requiring proof of vaccination.

Physical Demands & Work Environment

• Ability to perform essential functions safely and successfully under ADA, FMLA, and applicable standards.
• Maintain regular and punctual attendance.
• Frequent walking, standing, lifting (up to 50 lbs), carrying, stooping, bending, kneeling, and reaching.
• Exposure to fumes and hazardous chemicals.
• Ability to wear a respirator and pass annual fit-testing.
• Ability to stand for an 8‑hour shift.
• Ability to communicate clearly in person and by phone.