Field Technician - Raleigh, NC
Job
Overview
United States, Raleigh, North Carolina
- Electrical, Maintenance, Mechanical
- Permanent
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The Field Service Technician provides timely completion of repairs and maintenance to various construction equipment and machinery at customer locations, according to established procedures, while maintaining good working relationships with customers and co-workers.
RESPONSIBILITIES:
- Repair and service machinery for complete customer satisfaction.
- Maintain, safely operate, and care for assigned service truck and company owned tools and equipment per company requirements.
- Maintain up-to-date knowledge of all safety training, product training, and service department goals.
- Complete assigned work with minimum re-work.
- Ability to work without direct supervision.
- Properly and safely use company owned tools and service equipment.
- Order parts and materials to complete work assignments.
- Ensure all company safety requirements are followed at all times.
- Complete all required paperwork and maintain records/photos/other materials as required, for example, time clocking or collection records, SOC reports.
- Leave the working location in an as clean or better condition when job is completed. Follow contamination control procedures.
- Complete all DOT requirements, including physical, medical card and safety regulations.
- Seeks formal and informal performance assessments, including performance versus expectations.
- Actively participates in required training, development programs, and electives as suits one’s needs.
- Respond positively to other duties that may be assigned in the scope of the job.
Requirements:
- Satisfactorily achieving and/or meeting the following Experience, Competencies, and Proficiencies that are essential duties of the job:
- Experience and/or Education: Trade school completion in appropriate field.
- Computer Skills: The employee can use the equipment and software required to accomplish the responsibilities of this position. Knowledge of Microsoft products such as Word, Excel, and Outlook.
- Possess ability to communicate with customers and co-workers in a positive and enthusiastic manner. Maintain an approachable and friendly demeanor.
- Knowledge of safe job practices & regulations related to OSH and MSHA requirements.
- Aptitude for repairing, trouble shooting, and servicing equipment in changing environments.
- Mechanical knowledge of tools and mechanical work for repairing equipment.
- Above average knowledge of hydraulics, electronics, diesel engines.
- Possess strong attention to detail.
- Raises issues and concerns promptly.
- Possess good verbal and written communication skills.
- Document work in a clear and concise manner.
- Proven ability to complete work with energy and enthusiasm.
- Customer orientation toward service and building relationships.
- Compatible to working branch hours and extended days as needed.
- Must possess own set of tools for repairing equipment.
Physical Demands:
- While performing this job, employee is regularly required to talk or hear.
- The position requires the ability to sit, stand and walk for long periods.
- The position requires the ability to kneel, stoop, bend, climb and crawl without restrictions.
- The position requires the continuous use of wrists, hands and/or fingers.
- The position requires the ability to lift up to 75 pounds.
- The position requires the ability to work in varying outdoor environments with various terrain.
- Must possess the ability to safely drive a field service truck and pass DOT physical and MVR requirements.
TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
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