Warranty Manager

Solar Warranty Manager
We currently seek a high caliber Warranty Manager within the solar industry for a long-term basis within our client’s team of experienced professionals. Based REMOTELY or in Irvine, CA.

The candidate will be responsible for all aspects of the warranty program, utilizing a cross-functional leadership style working closely with internal teams such as Construction, Engineering, and Purchasing as well externally with OEMs who have supplied equipment and subcontractor for workmanship claims. This role is based out preferably out of the Irvine, California office but we will consider remote candidates. There are requirements for travel, as necessary across projects in the warranty stage.
The candidate shall have adequate technical & commercial aptitudes and be able to understand what constitutes legitimate warranty claims and technical issues faced by the completed projects.
Job Requirements
• Oversees and provides support for warranty claims process, from initiation to closeout.
• Interprets contract language to understand Contractors and Vendors responsibilities related to equipment and workmanship.
• Obtain thorough understanding and maintaining of company warranty obligations to each customer and developing a collaborative relationship.
• Ability to find creative solutions to complex problems
• Reviews and analyzes contract records to advice technical and Commercial SMEs to determine legitimacy of claims.
• Coordinates clarifications and closure with contractors and OEMs on warranty related queries, in timely manner.
• Supports integration of Company systems to track, monitor and control costs of warranty claims.
• Oversees the warranty claims reporting by creating and maintaining a database of all claims.
• Prepares dashboard reports and recommendations for progressing warranty claims along with KPIs and advises team on data-driven decision making.
• Ensures accurate utilization of approved systems for document control and updates of warrant