CSR

Customer Service Representative Long Term!
Exclusive Opening! Great Atmosphere, you will look forward to going to work!

Basic Purpose:
Position involves providing technical and sales assistance to customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. Customers and associates will be handled with a view toward growth and long-term relationships while maintaining a consistent and businesslike business attitude.

Actual Tasks:
• Attain and keep current with the knowledge and skills required to provide information, service and assistance.
• Be available as assigned to accept all calls , completing forms and other follow-up to expeditiously insure that accurate information and service is provided.
• Obtain required information and respond when necessary to complete action on inquiries/requests received.
• Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
• Provide assistance to other employees.
• Edit orders accurately for input into SAP/Configurator a +
• Coordinate release of orders, expediting, parts purchasing and availability, and any customer specialty requirements.
• Read and understand supporting documentation for the work area.

Skills/Abilities:
• Ability to work in a fast paced environment with continuous interruptions.
• Must have good oral and written communication and organizational skills.
• Ability to follow instruction, written and verbal.
• Possess strong overall office skills, including use of computers, their applications, and other office equipment.

• Normal work hours are 8:00 am – 5:00 pm, Monday – Friday, with 1 hour for lunch, some OT

E-Verify
Drug free work place

trs-crafthouston@daxtra.com


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