TRS is seeking a Product Manager for a direct hire position within our client’s growing team of professionals in the Charlotte, NC area. The main responsibilities of this role are to support both new and existing customers with their orders, answering technical questions, updating and supplying them with marketing materials and other literature. The successful candidate will also analyze market information regarding raw material, shipping and other costs to increase company margins.
Primary Responsibilities:
Engage to review orders, prices, coordinate with customer care to assure orders and shipments are aligned. Address questions or issues related to delivery of products, services and requests to meet customer order requirements.
Address packaging, shipping, cost optimization and attend to customer specific needs and requests
New customer support and engagement including interface to assist in customer set-up in SAP. Address requests and solutions for EHS, REACh, packaging, FDA, ISO, Product technical data sheet, CoA, etc.
Analyze material procurement cost optimization data, hedging where appropriate and forecasting. Explore alternative uses for by products.
Interface with shipping and quality control of products with customers and manufacturing.
Coordinate with IVL IT department to create / develop product engagement and information sharing.
Provides access to customers to download marketing literature. (with protocols and needs for monitoring and engagement to further address information needs of the visitor)
Update, merge and/or create marketing literature as required to address market needs under local and umbrella brands.
Create customer marketing communications that are relevant to IVL brand and end users to promote NDC for various end use markets
Create customer-focused communications on products and markets.
Analyze with customer sales and pricing data for engagement with customers
Perform market analysis for specialty, high-end packaging, film and fibers, engineered resin, composite applications.
Track imports, Raw Material Pricing, Spreads, and develop tactics that seek to grow market share
Requirements
Minimum a Bachelors in Chemistry, Chemical Engineering, or other technical education
1-2 years of commercial engagement experience – with skills such as negotiations, customer support, external services, etc. required
5 years’ experience in B2B marketing, sales, business development, etc. preferred
Up to 35% Travel to customer sites, trade shows, other corporate offices and training
Background Check and, Drug Screen Required. To apply for this opportunity, please contact Tyler Slaten at 864-281-8870 or Tyler.Slaten@TRSStaffing.com or apply online via the link. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
