Workforce delivery is chosen by clients around the world to solve challenges that are complex and thereby costly, time consuming and requiring specialist expertise to implement. In its broadest terms it covers the recruitment, bringing together and management of a diverse contingent workforce (local and foreign nationals, multi-skilled teams, across business functions, different skill levels) in a remote and/or challenging location. The requirement may be project driven or for the ongoing operations and maintenance of field assets and facilities.
A Workforce delivery solution is flexible and scalable
The solution is a selective to full outsource covering the core elements of a workforce need.
|
Candidate Engagement > |
Recruit
|
Process
|
Mobilise
|
Meet
|
Induct
|
Contractor Starts Work |
|---|---|---|---|---|---|---|
| Find & select the best talent, recruitment campaigns | Employment compliances, candidate verification, health and training needs | Cost effective travel & accommodation | Meet & greet, local travel, housing, security | TRS & Client content: Policies, processes, admin |
|
Contractor Ends Work <
|
Exit
|
De-mobilise
|
Productivity
|
Motivate
|
Pay
|
Contractor Working
|
|---|---|---|---|---|---|---|
| Exit interview and feedback to client/TRS | Process requirements, return of equipment, travel | Appraisals, KPIs, Technical, soft skills, HSE | Communicate, promote culture, look after personal needs | On time and correct - flexible pay-rolling |
Scale and flexibility mean we supply our services for the few to the many, a small team need of three, through to multi-function workforces of several hundred contingent contractors.
Workforce delivery is an agile service, our specialists must maintain a current and anticipated knowledge of all the factors which can cause costs to rise, delays to occur and quality to deteriorate. In today’s world these risks arise from economic and political uncertainty, labour scarcity, cultural change and employment regulations. Our success over the last twenty years reflects expertise, experience and excellence in mitigating these risks for the benefit of our clients.
Reasons to choose workforce delivery
Where a business identifies a gap in the areas shown in the table below, then choosing a workforce delivery approach over a traditional one is likely to be more effective.
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Driver - Gap - Improvement Need |
The MSP will focus on a blend of the following: |
|---|---|
| Projects or assets needing ‘lean cost’ contingent workforce supply |
|
| Contingent workforce, broad scope of job disciplines, multi-site international locations |
|
| Cost of internal staff, tie-up of internal staff |
|
| Scarce skillsets with the necessary expertise and experience |
|
| Timelines to hire staff/contingent are too long causing delays and cost overruns |
|
| Lack of visibility and control over the contractor workforce, performance is not benchmarked for continual improvement |
|
| Supply | Compliance | On-boarding |
|---|---|---|
|
Quality Workforce Field, Craft, Technical, Engineering, Professional, Management |
Meet all regulatory and corporate requirements Country of origin and local content compliance Visas, work permits and licenses, ethics, health, background checks |
Achieving operational readiness Briefings, policies & procedures (client and TRS, issue of PPE/Tools) - a tailored country induction process |
| Payroll, Admin./HR | Logistics | HSSEQ |
|
Flexible payroll configurability On time 100% accuracy Policy and practice to the highest standards Training Management |
Onsite Presence Rota management Best air fare planning Local travel, meet and greet Suitable accommodation Services provided 24/7 |
Emergency management Security Arrangements Health surveillance Medical screening Emergency medical care and repatriation |
