Inside Sales Representative
Job
Overview
Delray Beach
- Finance, HR and Administration
- Permanent
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SUMMARY:
In this role, you will be responsible for working with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
DUTIES:
Serve as point of contact for customers, provide quotations, process orders and confirmations
Lend support and provide assistance to the sales team
Resolve questions/issues pertaining to product changes or returns
Assist customers with the application process
Assist with contract administration process
Work with team members receiving instructions, guidance and directions
Serve as a liaison to service and logistics department and prepare work orders
Maintain contact with customers to confirm deliveries and pickups, location, and/ or changes to the schedule, and to ensure superior customer service
Extensive use of Salesforce CRM for updating database and assigning follow-up tasks
Assisting in the filing of work orders, sales orders, and invoices
Conduct lead generation, industry research and marketing-related efforts
Reviewing invoices for accuracy in billing
Assist with inventory management
Assist with new customer credit apps, tax exemptions, and vendor forms
REQUIREMENTS:
Bachelor's Degree or equivalent knowledge and experience, with a focus on inside sales
Excellent oral and written communication skills
Outstanding interpersonal skills for managing relationships with customers, coworkers, and management
Ability to work with a wide-ranging and diverse customer base in many construction segments
Experience with Customer Relationship Management technology
Solid understanding of and proficiency with Microsoft Office
Ability to work as a team member and in a teaming environment
Ability to understand, identify and resolve customer issues required
Proficiency with Time Management, Organization, and Multi-tasking
High-energy, enthusiastic, and positive personality with a passion for customer service excellence
Proof of Covid19 Vaccine is required
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law.
Must have legal right to work in the United States. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
For more information, or to apply, contact Stephanie Warneke at Stephanie.Warneke@trsstaffing.com.
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.
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