IT Support Analyst

Job
Overview

Calgary
  1. Project Automation and IT
  2. Permanent
970333

This vacancy has now expired. Please see similar roles below...

Our client, a leading control room manufacturing company in Calgary, AB, is looking for an IT Support Analyst with a strong technical background who can provide excellent network and desktop support services and customer service to local and remote staff.

 

Responsibilities

 

  • Maintain all components of IT infrastructure hardware, such as servers, network devices, desktops, laptops and communication devices, around all the office sites, both local and remote
  • Take technical support requests from staff and record the information in the system
  • Work under the direction of the IT Manager to familiarize with company IT standards and procedures, and all software and hardware used to support the organization
  • Practice asset management for IT software, hardware and equipment
  • Maintain a channel of communication with the IT Manager for updates on IT issues and developments

 

Qualifications:

 

  • 2-5 years of relevant experience
  • Degree / Diploma in the field of Computer Science
  • Must be acclimatized with desktop and server OS in Windows 7 and 10, and Windows Server 2008 R2, 2012/2016
  • Must have prior experience with Microsoft Office, Microsoft Dynamics AX, SQL Server and Microsoft Exchange 2013
  • Must have working knowledge of Autodesk software, Active Directory, Firewalls and VPN
  • Outstanding communication skills, both written and verbal
  • Exceptional customer service skills as well as the ability to work in high-pressure environments

 

This is an exciting opportunity to work in a highly driven, dynamic environment.

 

If you fit the bill, please send in your resume at karima.nidhee@trsstaffing.com or apply here!

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