Senior Receptionist

Major engineering company is seeking a Senior Receptionist for a contract to hire role for its Dallas area office.

This position will rotate between the main reception area and the executive wing.

Duties

• Provide multi-line telephone support for the Dallas Corporate Office
• Take detailed messages while managing multiple telephone lines. Callers will include members of the Board of Directors, government officials, international and domestic calls.
• Work closely with Security relative to visitor check-in and check-out
• Book executive wing and common conference rooms through the Company’s on-line booking system or manual system as appropriate
• Arrange for catering services through contracted service provider
• Arrange for visitor transportation needs as required
• Perform other tasks as directed by the Office Services Lead
• Excellent multi-line telephone system skills. Avaya experience helpful but not required.

Basic Job Requirements:

• Knowledge of voice mail systems
• Ability to work under pressure and maintain composure and poise while managing telephone callers and visitors.
• Exceptional telephone etiquette skills
• Exceptional face-to-face customer service skills
• Must speak clearly and pleasantly
• Ability to maintain confidential and sensitive information
• Knowledge of Microsoft Word, Excel, and Lotus Notes
• Must be flexible and willing to assist with other tasks
• High school diploma required