Sr. IT Engineer

?• Installs, customizes, configures, tests, optimizes, and maintains network servers, switches, controllers, routers, and other devices and software; monitors the performance of servers, routers, switches, and security systems; installs, configures and updates firewalls and intrusion protection systems.
• Monitors network operations and security system logs and alerts; identifies, isolates, analyzes, troubleshoots, and resolves network device and software failures and errors and applications access problems; tests hardware and transmission media; reinstalls and configures software; reboots servers; installs, configures, maintains Wi-Fi access points and controllers and troubleshoots Wi-Fi connection issues; monitors internet traffic.
• Trains network and end-user support staff in the administration, maintenance, and support of new and existing network applications; provides second- and third-level support; administers, maintains, monitors, and supports backup systems servers and software; plans, configures and tests backup configurations and performance; analyze error messages and resolves problems.
• Installs configures and maintains virtual machine environment; manages virtual servers and workstations for both the Plant Automation Network and the business network; manages remote access infrastructure.
• Performs user account administration including adds/moves, changes, updates, and deletes; analyzes and resolves third-level user account errors and problems; instructs and assists users in managing and utilizing accounts.
• Participates in the administration and maintenance of assigned network software; provides second-tier software support.